i am also having this issue. i was using an old version of game ex from a few years ago and it kept crashing, so i figured i would update it with the new version. so i installed it and now it won't boot up and has this error. i installed directx 11 and updated windows xp with service pack 3 (its an old compaq i am using) but still nothing. how do i mess around with the graphics or know which video codecs i need? sucks cause i love this program!
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